Resources

The Fuel Customer You Don’t Know

Imagine the world we were living in just a decade ago.   Facebook was still competing with MySpace (who?), Amazon was selling books, and the first iPhone had just been released.  As consumers, the way we shopped for products and services was dramatically different from the way we do it today. We still visited the mall, […]

Evolution of E-Commerce in the Downstream Fuel Industry

E-commerce has impacted the downstream fuel industry in a big way. Fuel customers expect more now than they ever have before and there behavior is constantly evolving. Customers expect their fuel dealers to know them. They expect dealers to be interactive. They expect the e-commerce to be what they are used to — they want […]

Gallons Per Degree Day

Join us for a groundbreaking 45-minute session that will provide needed insight into how to grow gallons despite warm winters. Temperature is only one variable in the fuel profitability equation and likely not the most important. Yet dealers obsess about it and often BET on it… something known in financial circles as “budgeting on hope”. […]

Rethinking Will Call and COD for Heating Oil and Propane

The role of Will Call and Call On Demand (COD) customers has been a hot-button topic in the fuel sales industry for years. In the webinar below, our most attended session to date, we discuss the changing dynamic of these customers, and how fuel businesses can take full advantage of this growing segment of the […]

10 Ways to Make the Most Out of The 2019 NPGA Expo

For Both Attendees and Exhibitors The NPGA Southeastern Convention and International Propane Expo is the propane industry’s largest convention event, and with it comes a load of opportunity. The event hosts more than 3,000 members of the propane industry from marketers to suppliers, from the U.S. and beyond. There is a lot that any exhibitor […]

Online Ordering For Propane Dealers: Why To Sell Online

Selling Propane Online in a New Landscape Times have changed… Think back to 10 years ago. 2009 was a different world. Millennials were just 10 years old, MySpace was still being used, and the iPhone was just coming out. It seems as though the world was in an entirely different century just 10 years ago. […]

Email Marketing For Heating Oil & Propane – A Definitive Guide

Heating oil and propane businesses are in need of a game-changing solution. As technology keeps evolving, customers are demanding more. An engaging, personalized online user experience is now mandatory for sustainable success. To offer the superior customer experience that outclasses the competition, heating oil and propane businesses need resources to easily acquire, convert, nurture and […]

Are You Ignoring Half of Your Potential Customers?

Industry data shows that half of the fuel oil demand is now bought On Demand. While the traditional Full Service offering remains an important part of our industry’s value proposition, a growing number of consumers are choosing other methods to purchase their home energy. Why ignore them? With usage and margins becoming harder to preserve, […]

Stop The Pain That Comes With Running a Heating Oil Business

Running a heating oil business is tough! Gallons are down. Competition is up. Expenses are increasing. Margins are being squeezed. And now the season is starting out about 12% warmer than last. What’s your plan for the next heating season? Stop your pain now! Learn how companies have adapted their business, are growing their customers, […]